My elderly parents were travelling alone to Canada out of Delhi Airport T3, my mother who cannot walk much, requested for assistance. I booked a meet and assist service for them through Airportzo and these guys were outstanding. Right after I booked the service, I received timely updates and follow up calls to explain the process and coordinate the arrival time etc on the day of their travel. At the airport my parents were received by Inderjeet Mishra, who accompanied them from the entrance till the boarding gate, expediting their movement through SHA and immigration, answering all their queries with a warm smile. Thank you guys for the warm and personalised service.
I would like to place my appreciation and very many thanks to the excellent service I received recently at Delhi airport by Airportzo team. I was travelling with an infant and the care & attention i received was commendable. I will always recommend Airportzo to any parent travelling with a child or to elderly parents as the value for money is exceptional. I commend your training and persons and personalities you employ. I look forward to returning in a few weeks time and using Airportzo Services once again.
Once booking is confirmed , you will receive a booking confirmation through...
The service provider will contact you at least 6-12 hours prior to your flight & will provide
Pick up point
Our representative along with a porter will meet you at the passenger drop-off zone in...
Guest relations officer will assist you with further formalities at the airport...
Once the service is delivered, guest relations officer will request you for...
Once the service is delivered, passenger will receive an SMS & Emailer to rate & review...
Once the booking is complete, you will receive a confirmation email & SMS with details of the service provider.
The service provider will contact you at least 6-12 hours prior to your flight & will provide you with the details of the representative that will meet & assist you. Alternatively, you can also contact the service provider mentioned in the booking confirmation email for any further assistance.
Pick up point
Our representative along with a porter will meet you at the passenger drop-off zone in case you have booked the departure service, & at the arrival area if you have booked the arrival service.
The representative will assist you with all the formalities at the airport. In case of departure service, you will be assisted through the check-in & security check procedures, & then escorted to the boarding gate. For the arrival service, you will be escorted from the aerobridge/arrival area till the arrival hall for baggage assistance. You will then be accompanied till the pick-up point & assisted with your luggage to your vehicle.
Once the service is completed, our representative will request you for a ‘Happy Code’. You will find this ‘Happy Code’ on your booking confirmation email & SMS. Sharing this ‘Happy Code’ ensures that the experience was satisfactory for you!
On completion of the service, you will receive an SMS & email encouraging you to rate & review your overall experience.